www.idad.com
BUSINESS and TECHNOLOGY ASSESSMENT FORM
step1 Benchmark Your Business

1. How many employees does your organization have? 
1-10
11-25
26-40
41-55
56-70
71+
 
2. What type of industry? 
Accounting Marketing or Advertising
Architecture or Engineering Medical
Bio-tech Mortgage Services
Consulting Non-Profit Organization
Educational Facility Real Estate
Entertainment Retail
Financial Software
Insurance Telecommunications
Law Technology
Manufacturing Other
 
3. How many years have you been in business? 
Less than 1
1
2
3
4
5 or more
 
4. Roughly how many desktops and laptops in your organization? 
 
5. What desktop operating system or systems are you running?
Windows 8
Windows 7
Windows XP
Linux
Other
 
6. How many sites, regional hubs or branch offices in your organization?
 
7. How dependent is your business on the uptime of your technology and network infrastructure?
Completely dependent
Highly dependent
Somewhat dependent
Not dependent
 
8. What % of your network and/or user support is handled internally?
0%
25%
50%
75%
100%
 
9. Who manages your network internally?
Owner
Accountant / Bookkeeper
Office Manager
IT Manager
Staff Assumes Responsibility
N/A
 
10. What % of your network and/or user support is outsourced to an external resource?
0%
25%
50%
75%
100%
 
11. How would you characterize the external resource you use for network administration and user support?
Solo consultant/small consulting firm
Application vendor
Value Added Reseller
Outsourced IT provider
Personal Contact
Other
N/A
 
12. If you use an outsourced IT solution, what primary service(s) does your outsourced resource provide you with?
Reactive Support (troubleshooting)
Proactive Support (pre-scheduled visits)
Help Desk
Project support
Network monitoring
IT Strategy and best practice
N/A
 
13. On a scale from 1-5, with 5 being the highest satisfaction rating, how would you rate the overall quality and value of your current External IT support solution in the following areas:

a) Responsiveness:
1 2 3 4 5
b) Professionalism:
1 2 3 4 5
c) Service:
1 2 3 4 5
d) Knowledge:
1 2 3 4 5
 
14. Do you have verified data backup, archiving, and recovery procedures in place? 
Yes
No
 
15. Have you been affected by any of the following in the past year?
Viruses
Spam
Spyware
Data Loss
Hacker attack
 
16. How much average downtime does your company experience on a monthly basis?
Less than 1 hour
1-4 hours
4-8 hours
8+ hours
N/A
 
17. What new technology initiatives are you currently considering for future planning?
Network overhaul / System build
Upgrading your email system
Rolling out wireless network access
Improving remote, traveling, and home user access to the network
Monitoring the network 24x7
Improving IT Services
Upgrading Windows Desktops or Servers to latest Operating System
Blackberry/Palm or similar handheld email devices
Disaster recovery plan
Document Management (File Sharing / Storage)
Voice over IP (VOIP)
Web Development/Design
Spam Filtering
Anti-virus / security upgrades
 
18. How much do you anticipate spending annually on network improvements (hardware, software, security, projects etc.) in 2007?
0 - $10,000
$10,000- $25,000
$25000- $50,000
$50,000 - $100,000
$100,000+
 
19. How much do anticipate spending on monitoring, supporting and maintaining your network to ensure maximum uptime?
0 - $10,000
$10,000- $25,000
$25000- $50,000
$50,000 - $100,000
$100,000+

step2 Contact Information

  Contact Information:
  Name  
  Company  
  Street Address  
  City   State Zip Code
  Email Address  
  Phone Number  
  Preferred Method of Contact : Email Phone

step3 Are you interested in our services?

  yes, please call us to schedule an on-site visit and to bring along the following $10 gift card:

Dunkin' Donuts Starbucks

no, not at this time (please keep us on file)
not interested

 
Do you have any other questions or comments?